Reporting the malfunction
Reporting becomes easier and faster, which improves work efficiency. Information about performed repairs or overviews immediately pop up in administration panel and can be easily filter.
Insight into the history
Every employee has an insight into the history of devices he is assigned to. It's important mostly for service workers and technical workers, who have instant access to all information they need.
The operation of the system is very intuitive, and the reporting of a malfunction requires only a few clicks.
It's not necessary to fill up paper documentation, but if there's a need it's possible to generate a report of performed service through administration panel.
Photos and recordings
Documentation can be enhanced with photos and recordings, what gives extra insight into noticed issue.
Control over service work, orders and people.
Administrator can be sure that commissioned work is performed only by an authorized person and is aware of full scope of work. Admin has a confirmation about the completion of the formalities and keeping all security formalities. Protocol from performed work is generated right after the work is complete.